Be an Upstander, Not a Bystander
Direct
Respond directly to the person causing harm or harassment. If it's necessary and safe, physically intervene, keeping the safety of the person being harassed as the priority. Set a firm boundary with the individual responsible for the harassment.
Delegate
Ask for assistance or help from a nearby third party. Give specific instructions. If the person being harassed is comfortable doing so, call the police and file a report.
This is about building a community of interveners to establish a norm that harassment is not acceptable.
Distract
Bring attention away from the person causing harm, the person who was harmed, or the situation itself in order to de-escalate the harassment.
Try to get yourself and those harmed to a safe location.
Document
If it is safe, take photos and videos during the incident. In addition to recording or if you are unable to record the incident in real time, you should write down what occurred as soon as possible.
Be sure to include all relevant details, such as date, time, location, individuals involved and contact information for any witnesses.
Delay
Check in with the person who was harmed after the incident, offering support and assistance. Provide helpful resources, and take the time to educate yourself and your community on the underlying causes of the incident.
Report
Encourage the individual to report to organizations like CAIR-CA.
A complaint can also be filed with state agencies such as the Civil Rights Department, California vs. Hate or local county agencies that deal with hate crimes and incidents.